Q: What is the minimum age recommended for one of the Xcsape rooms?
A: With a group of adults we recommend no younger than 8 years old. If a group of young people we do not recommend younger than 12 and there must be at least 1 participating adult over 21 responsible for the actions of the group.
Q: The rooms are for 4 to 8 people, what if only 1 to 3 of us wants to play?
A: Then you must purchase the room as if you have a group of 4 people playing, or join in with other booked players to complete at least 4 players booked.
Q: We are a group of 4, how do we prevent strangers from playing the room with us?
A: The only way to prevent others from joining your group is to purchase all 8 slots of the room, also known as a PRIVATE BOOKING.
Q: Why can’t I schedule a game the same day that I want to play?
A: We have to arrange personnel based on scheduled games the day before.
Q: We are planning a party and would like to do multiple rooms for a large group, how do we coordinate this?
A: Contact us to discuss options when planning large group activities.
Q: What happens if I arrive late?
A: The door to the room closes exactly at the time you signed up for. Please arrive at least 20 minutes early to make sure you are there before the room is locked. You will not be permitted into the room if you are late. THERE ARE NO REFUNDS.
Q: I have been to other escape rooms and it gets very warm and uncomfortable in them, is yours hot as well?
A: We keep our escape rooms between 68 to 72F with good ventilation which seems to be the desired temperature when a large group is active in the room.
Q: I called 607-724-2111 and got Southern Tier Independence Center (STIC), what is Xscapes phone number?
A: Mobile number is 607 760-3322. Xscapes operates under Southern Tier Independence Center as a fund raiser for the organization. Proceeds generated from Xscapes supports STIC’s mission in the community to assist people with various disabilities. After dialing 607-724-2111 Just ask to be transferred to Xscapes if you can not reach our cell phone. We usually answer calls within 24 hours.